Privacy Policy
How we collect, use, and protect your information
1. Introduction
ASEV Vehicle ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us for electric golf cart manufacturing, OEM/ODM services, and related business activities.
Contact Information: If you have questions about this Privacy Policy, please contact us at cathy.jia@asevvehicle.com or +86 182 9243 8981.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, phone number, and business contact details
- Company name, job title, and business address
- Inquiry details, product specifications, and customization requests
- Payment information and billing details for orders
- Communication preferences and marketing consent
2.2 Automatically Collected Information
When you visit our website, we automatically collect:
- IP address, browser type, and device information
- Website usage data, pages visited, and time spent
- Cookies and similar tracking technologies
- Referral sources and search terms used to find our site
2.3 Business Information
For B2B relationships and OEM/ODM services:
- Business registration details and tax information
- Project specifications and technical requirements
- Quality certifications and compliance documentation
- Shipping addresses and logistics preferences
3. How We Use Your Information
Business Operations
- • Processing inquiries and quotations
- • Managing orders and manufacturing
- • Providing customer support
- • Coordinating shipping and logistics
Communication
- • Sending product updates and catalogs
- • Marketing new models and services
- • Industry news and trade show invitations
- • Technical support and maintenance
Legal Compliance
- • Meeting export/import regulations
- • Maintaining quality certifications
- • Tax reporting and documentation
- • Dispute resolution and legal matters
Improvement
- • Analyzing website performance
- • Developing new products
- • Enhancing customer experience
- • Market research and trends
4. Information Sharing and Disclosure
We may share your information with:
Service Providers
Shipping companies, payment processors, and logistics partners necessary for order fulfillment
Business Partners
Authorized distributors and dealers when you request local support or services
Legal Requirements
Government authorities when required by law, regulation, or legal process
Note: We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
Technical Measures
- • SSL encryption for data transmission
- • Secure servers and databases
- • Regular security updates and monitoring
- • Access controls and authentication
Organizational Measures
- • Employee training on data protection
- • Limited access on need-to-know basis
- • Regular security audits and assessments
- • Incident response procedures
6. International Data Transfers
As a global manufacturer serving clients in Spain, USA, Egypt, South Africa, and other countries, we may transfer your information internationally. We ensure appropriate safeguards are in place:
Compliance with applicable data protection laws in relevant jurisdictions
Contractual protections with international partners and service providers
Secure transmission methods for cross-border data transfers
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access & Portability
Request copies of your personal information and receive it in a portable format
Correction
Update or correct inaccurate or incomplete personal information
Deletion
Request deletion of your personal information, subject to legal obligations
Opt-out
Unsubscribe from marketing communications at any time
To exercise your rights: Contact us at cathy.jia@asevvehicle.com with your request. We will respond within 30 days and may need to verify your identity for security purposes.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Site functionality and security | Session |
| Analytics | Website usage and performance | 2 years |
| Marketing | Personalized content and ads | 1 year |
You can control cookies through your browser settings or our cookie preference center.
9. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy:
10. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending email notifications to registered customers and partners
- Providing notice during your next interaction with our services
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Data Protection Officer
Email: cathy.jia@asevvehicle.com
Phone: +86 182 9243 8981
Response Time: Within 48 hours
Business Address
ASEV Vehicle Manufacturing
5th Floor, Block E, Weilan International
53 Daqing Road, Lianhu District
Xi'an, Shaanxi, China